Healthcare Account Manager

Dallas, TX
Full Time
Entry Level

Join a vibrant and dynamic team here at Focus Staff! We are hiring another Healthcare Account Manager to help us push our business and deliver quality healthcare professionals to facilities in need throughout the US.

Base plus uncapped commission, with Blue Cross Blue Shield medical and dental benefits.

Check us out here:

The Account Manager will be responsible for building and maintaining relationships with hiring officials whether at a facility, MSP, VMS or Association. The Account Manager will submit candidates with urgency, follow up on submittals with urgency and communicate offers to recruiters and compliance. 

My number one task (before sales, before compliance, before management, and before any administrative duties I’ve been assigned) in this position is to be an AWESOME TEAMMATE and co-worker.  

To treat my colleagues, clients, peers, travelers with the utmost respect in all dealings.  

To perpetuate Focus Staff’s mission statement, and to really and truly make Focus Staff a “Unique and 'human' culture”  

To do my best, every day, to not let cynicism, personal affairs, personal hang ups, and misgivings affect the way I treat my peers at work.  

All things, again, all things come secondary to that job criteria. Life is short.  

Work hard. Be cool. Have fun. Kick ass. 


Key Responsibilities, Tasks and Outcomes  

  •  Relationship building with client reps / account managers 

  •  Taking immediate action on candidate matches from SF matching 

  •  Daily evaluation of Hot candidates, and making matches that are not obvious 

  •  Marketing hot candidates to your client reps and account managers 

  •  Make all submittals immediately…. (those not done by assistants) 

  •  Follow up on all submittals to encourage interviews on a daily basis 

  •  Work to offer client increased assignment duration on offers…. 26 weeks plus. 

  •  Develop a thorough understanding of state licensing for clients, even develop relationships with key state lic board personnel 

  •  Assist compliance communications and post placement relations, become expert at clients’ compliance requirements and assist with that knowledge at submittal/close/onboarding/etc. 

  •  Screen candidates prior to submittal and prior to confirming placements 

  •  Communicate with candidates if recruiter is unavailable 

  •  Receive, Complete, Approve and Send FDI to recruiters for all new starts. 

  •  Coordinate with Recruiting RAs to initiate text blasts / recruiting campaigns focused on candidates for strategic clients’ needs. 

  •  Utilize job applicant and companywide submittal reporting to pursue applicants for clients’ needs 

  •  Coordinate with and train with AMA for assistance with clerical tasks 

  • The following items will be reviewed on a quarterly basis, quarter-over-quarter improvement is expected. 

  • · Headcount, · Submittals, · Placements, · Cancellations, · Revenue, · Sub to Fill Ratio 


Education, Certifications & Experience 

  • 2-4 years as a healthcare account manager or recruiter preferred

  • Knowledge of Excel and familiarity with Microsoft Word and computer applications in general 

  • Thorough communicator and genuinely enjoys people 

  • Excellent problem solver, inquisitive and sound listener 

  • Ambitious and articulate self-starter with an exceptional work ethic 

  • Strong organizational abilities 

  • Able to establish and maintain effective relationships throughout the organization as well as with clients 

  • Has the ability to prioritize, manage multiple tasks, and meet deadlines. 

  • Has a highly energetic and goal oriented personality 

  • Knowledge of how to use social media effectively 


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